Terms of Use - Conditions of Sale - Secure Transactions.

Valid from 2/6/2019

Terms of use

Conditions of Use that the consumer is required to accept in the course of distance trading, for example: Law 2251/1994 on Consumer Protection, as amended and in force, and EU General Data Protection Regulation GDPR / EC / 2016/679

This website by naturalgreen.gr has been created by the sole proprietorship "Tsambika Georgiades", Fiscal code: 101734672, DOI: Rhodes Address: 6th km Rhodes-Kallithea Avenue (within Amilia Hotel - Paradise) Tel:  2241066584 Contact: info@naturalgreen.gr for remote online orders.

The user visiting the site acknowledges that he has read, agrees with and agrees to these terms and conditions, both under the contract drawn up with their acceptance and in accordance with his general obligation to comply with the law.

Make sure you agree to the following terms and conditions because your further use and browsing of the above naturalgreen.gr website will result in your express and unconditional consent and consent to them.

Right to amend

Naturalgreen.gr reserves the right to unilaterally modify or renew these terms and conditions of transactions made through its online store, in accordance with its needs and trading ethics. Naturalgreen.gr undertakes to inform users of any modifications and any changes, through the web site of this online store. It is clarified that changing terms does not take orders that you have already made.

Provided Information & Products

Naturalgreen.gr is committed to the completeness and validity of the information provided on the naturalgreen.gr website, both regarding the existence of the essential characteristics that are described on a case-by-case basis for each product available and the accuracy of the information relating to it the services provided by the naturalgreen.gr online store, subject to any technical or typographical errors that have escaped attention or have been unintentionally caused or due to any interruptions to the Website for any reason violence.

Limitation of Liability

Naturalgreen.gr makes no warranty about the availability of the products, but guarantees timely information to end consumers about their unavailability.

Naturalgreen.gr is solely responsible for fraudulent and gross negligence in the event of a delay in the delivery of ordered products and for information it provides or the services it provides through its website.

The online store of naturalgreen.gr is not responsible for any technical problems that may occur to users when attempting to access and during the site and are related to the operation or compatibility of their own infrastructure with the use of the site. Also naturalgreen.gr has no responsibility for the acts or omissions of third parties and in particular unauthorized third parties' interference with products and / or services and / or information made available through it.

Intellectual property rights

The website naturalgreen.gr is the official website of naturalgreen.gr. All web site content, posted by naturalgreen.gr, including images, graphics, photos, designs, texts, services and products are the intellectual property of naturalgreen.gr and are protected by the relevant provisions of Greek law, European law and other laws and international conventions.

Any copying, analog / digital recording and mechanical reproduction, distribution, transfer, downloading, processing, resale, derivative work or misleading the public about the actual provider of the content of the sites is prohibited. Any reproduction, reproduction, uploading, announcement, dissemination or transmission or any other use of the Content in any way or medium for commercial or other purposes is permitted only with the prior written permission of naturalgreen.gr or any other rightful copyright holder of the above.

The names, images, logos and distinctive representations of naturalgreen.gr and / or its online store and / or third parties affiliated therewith and their products or services are the exclusive trademarks and distinctive features of naturalgreen.gr or and / or third parties and are protected by Greek, Community and international laws on trademarks and industrial and intellectual property and unfair competition.

In any event, their appearance and exposure on the naturalgreen.gr websites should in no way be construed as a transfer or assignment of their license or right to use them.

User Obligations

Users of naturalgreen.gr websites agree that they will not use these and the naturalgreen.gr web site for sending, publishing, emailing or transmitting in any other way any content that is illegal, harmful, threatening, offensive, annoying, defamatory , defamatory, obscene, obscene, bibliographical, infringes upon another's privacy, expresses empathy, or expresses racial, ethnic, or other discrimination, may harm minors in any way, is not entitled to transmission violates any patent, trademark, trade secret, copyright, or other law or contractual or management relationship (such as inside information, proprietary and confidential information acquired or disclosed as part of employment relationships or covered by confidentiality agreements); third party proprietary rights, contains software viruses or any other codes, files, or programs designed to interrupt, cause harm, blocking or obstructing the operation of any computer software or hardware, intentionally or unintentionally, in violation of applicable Greek and Community law and its provisions, may interfere with any third party in any way and any content used to collect or store users' personal data.

Security

Naturalgreen.gr recognizes the importance of the security of your Personal Data as well as your online transactions and takes all the necessary measures, with the most advanced and advanced methods, to ensure your maximum security. All information related to your personal information and transactions is secure and confidential.

Trading Privacy

Confidentiality is considered self-evident. The same basic principles that apply to classical transactions apply to e-commerce. All information transmitted by the user / member to naturalgreen.gr is confidential and naturalgreen.gr has taken all necessary steps to use them only to the extent necessary in the context of the services provided. Some of the measures taken are the following:

Only authorized employees have access to your transaction information and only when necessary, e.g. to process your applications. Naturalgreen.gr does not disclose the details of its customers and their transactions, unless it has written authorization from you or is required by a court order or decision of another public authority.

If naturalgreen.gr uses third parties to support its systems, it ensures confidentiality.

You can ask for any details kept for you as well as correct them if you can substantiate the error.

For your own safety, you should also treat all information provided through the service as confidential and confidential and not disclose it to third parties.

Privacy statement of naturalgreen.gr site

You may at any time check or update personally identifiable information we hold about you by emailing us at info@naturalgreen.gr

Privacy

This text is an update - privacy notice of the company "Tsambika Georgiadis", In this text "we" "our" refer to the above business.

Introduction

This text is a notice that informs us of our policy on all information we record about you. It describes the terms under which we may process any information we collect from you or that you provide to us. It covers information that could identify you ("personal information") and information that could not. For the purposes of the law and this notice, "process" means the collection, storage, transfer, use or otherwise of information.

We are sorry that, if there are one or more points that you are not happy with, your only appeal is to leave our site immediately.

We take seriously the protection of confidentiality and confidentiality. We understand that all visitors to our site have the right to know that their personal data will not be used for any purpose without their consent and will not be accidentally passed on to third parties.

We undertake to maintain the confidentiality of all information you provide us and hope you will retaliate.

Our policy complies with the relevant Greek legislation, such as that required by the EU General Data Protection Regulation (2016/679).

The law requires that we inform you of your rights and obligations regarding the processing and control of your personal data. We do this now by requesting to read the information provided at knowyourprivacyrights.org

Except for the following, we do not share, sell or disclose to any third party any information collected through our site.

The principles in which we process information about you

The law requires us to determine the principles under which we process different categories of your personal information and to inform you of the basis for each category.

If an authority over which we process your personal information is no longer appropriate for you then we will immediately stop processing your data.

If the authority changes then, if required by law, we will notify you of the change and any new authorities on the basis of which we have determined that we may continue to process your information.

Types of information collected from naturalgreen.gr

1. Information we process because we have a contractual obligation with you

When you create an account on our site, purchase a product or generally agree to our terms and conditions, a contract is concluded between you and us.

In order to fulfill our obligations under this contract, we must process the information you provide us. Some of this information may be personal information.

We can use it to:

  • we confirm your identity for security reasons
  • sell products to you
  • we provide you with our services
  • we provide you with suggestions and tips on products, services and how to get the most out of using our site.
  • We process this information based on the contract between us or you request that we use the information without the need for a legal contract.

In addition, we may collect this information in a general way and use it to provide class information, for example to monitor our performance with respect to a particular service we provide. If we use it for this purpose, you as an individual will not be personally identifiable.

We will continue to process this information until this Agreement between us expires or is terminated by either party in accordance with the terms of the contract.

You may withdraw your consent at any time by giving us instructions at email info@naturalgreen.gr. However, if you do, you may not be able to use our site or our services further.

2. Information we process with your consent

Through specific actions, when there is no contractual relationship between us, such as when you visit our site or request to provide us with more information about our business, including our products and services, you consent to us processing information that may is personal information.

Wherever possible, we aim to obtain your express consent to process this information, for example by asking you to agree to the use of cookies.

Sometimes you may give your consent implicitly, such as when you send us an email to which we reasonably expect you to respond.

Unless you have consented to the use of your information for a particular purpose, we do not use your information in any way that would identify you personally. We can aggregate it in a generic way and use it to provide class information, for example to monitor the performance of a particular page on our site.

If you have given us explicit permission to do so, we may from time to time pass your name and contact information to selected partners whom we believe may provide services or products that you may find useful.

We continue to process your information on this basis until your consent is withdrawn or you may reasonably assume that your consent no longer exists.

You may withdraw your consent at any time by giving us instructions at email info@naturalgreen.gr. However, if you do, you may not be able to use our site or our services further.

3. Information we process for the purposes of legitimate interests

We may process information on the basis that there is a legitimate interest, either to you or to you, in doing so.

Where we process your information on this basis, we do so after careful consideration:

  • if the same goal could be achieved by other means
  • if processing (or not processing) can cause you damage
  • if you were expecting us to process your data and if you thought it would be reasonable to do so in the round

For example, we may process your data on this basis for the following purposes:

keeping records for the proper and necessary management of business activities

the spam response from you in which we believe you would expect a response

protecting and securing the legal rights of any party

insurance or professional advice needed to manage business risk

protecting your interests, where we believe we have a duty to do so

4. Information we process because we have a legal obligation

We comply with the law like everyone else. Sometimes, we need to process your information to comply with a legal obligation.

For example, we may need to give legal authorities information upon request or if they are duly authorized, such as an investigation warrant or a court order.

This information may include your personal information and data.

Uses of the information you provide us

5. Complaints about content on our site

We try to moderate user-generated content, but we can't always do so once this content is published.

If you complain about any of the content on our site, we will investigate your complaint.

If we believe it is justified or if we believe that the law requires us to do so, we will remove the content as we investigate.

Freedom of speech is a fundamental right, so we must judge whose right it will be blocked: yours or that of the person who posted the content that offends you.

If we believe your complaint is unpleasant or has no basis, we will not contact you.

6. Information related to your payments

For added security, your card details are processed exclusively through an external payment system (Paypal, Alpha Bank).

Therefore, this information is not stored in our website in any way whatsoever.

7. Information from sending messages to us

When you contact us, either by phone or through our website via a contact form or by email, we collect the data you provided to us in order to respond with the information you need.

We record your request and our response in order to increase the profitability of our business.

We maintain personal information related to your message, such as your name and email address, so that we can keep track of our communications with you to provide high quality services.

8. Complaints - Complaints

When we receive a complaint or complaint, we record all of the information you gave us.

We use this information to resolve your complaint.

If your complaint reasonably requires that we contact another person, we may decide to give this other person some of the information contained in your complaint.

Using the information we collect through automated systems when you visit our site

9. Cookies

Cookies are small data files that are stored on the hard drive of the person visiting a web site, for the purpose of keeping statistics (in order to determine popular web sites, etc.) and to facilitate the user to access the web site they wish.

Cookies do not pose a risk to the user's computer system or files. A user who does not wish to collect information through cookies can be set up in his web browser to delete existing ones and choose to either automatically reject future cookies, or to decide to reject or accept any particular cookies. Cookies on his computer inevitably however make it difficult or impossible to use certain parts of the site.

Some cookies may last for a specified period of time, such as a day or until you close your browser. Others last indefinitely.

Your web browser will allow you to delete whatever you choose. It should also allow you to prevent or limit their use.

Our site uses cookies. They are installed by software running on our servers and by software run by third parties whose services we use.

When you first visit our site, we ask you if you would like to use cookies. If you choose not to accept them, we will not use them for your visit except to record that you have not consented to their use for any other purpose.

If you choose not to use cookies or prevent them from being used by your browser settings, you will not be able to use all of the features of our site.

  • We use cookies in the following ways:
  • to keep track of how you use our site
  • to record if you have seen specific messages appearing on our site
  • to keep you signed up to our site

Personal IDs from browsing activity

They are requested by your browser on our servers for web pages and other content on our site.

We record information such as your geographic location, your ISP, and your IP address. We also record information about the software you use to browse our site, such as the type of computer or device and screen resolution.

We use this information collectively to evaluate the popularity of websites on our site and how we deliver content to you.

If the above information is combined with other information we know about you from previous visits, the data could possibly be used to personally identify you, even if you are not logged into our site.

Only our staff have access to personal IDs from browsing activity.

10. Using the display

Reposting involves placing a cookie on your computer when you browse our site so we can offer you an ad for our products or services when you visit another site.

We may use a third party to provide us with retransmission from time to time. If so, then if you have consented to our use of cookies, you may see ads for our products and services on other sites.

Disclosure and sharing of your information

11. Information we receive from third parties

Although we do not disclose your personal information to third parties (other than as stated in this notice), we sometimes receive data that is indirectly derived from your personal information from third parties whose services we use.

This information is not personally identifiable to you and to you.

12. Credit report

To help fight fraud, we share information with credit reporting agencies to the extent that they relate to clients or customers who order their credit card issuer to cancel our payment without giving us a previously accepted reason and giving us the opportunity to we return their money.

13. Data may be processed outside the European Union

Our site is hosted in Greece.

We may also occasionally use external services in countries other than the European Union in other aspects of our business.

Consequently, data obtained in Greece or in any other country could be processed outside the European Union.

For example, some of the software used by our site may have been developed in the United States of America or Australia.

We use the following safeguards for data transferred outside the European Union:

the processor complies with the same binding corporate data processing rules.

data protection clauses in our contracts with data processors include transport clauses that have been drawn up or approved by a supervisory authority in the European Union

we comply with a code of conduct approved by a supervisory authority in the European Union

Access to your own information

14. Access to your personal information

You may at any time check or update personally identifiable information we hold about you by giving us instructions at info@naturalgreen.gr.

To receive a copy of any information not provided on our site, you may send us a request at info@naturalgreen.gr

Upon receipt of the application, we will inform you of the process to provide you with the information and if we need any fees to provide it to you.

15. Removing Your Information

If you wish to remove personal information from our site, please email us at info@naturalgreen.gr.

16. Verifying your information

When we receive any request for access to, processing or deletion of personal information, we must first take reasonable steps to verify your identity before granting you access or taking any other action. This is important for protecting your information.

Valid from 2/6/2019

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